CPE Customisation
CPE Customisation made easy. Operators strive to keep costs under control by streamlining the process of auto-connecting and auto-configuring the CPE devices. Eliminating the need for manual configuration of newly connected devices saves operators up to 40% for first activation, and up to 70% for issue resolution.
Kontron’s Programs
Kontron makes two programs available for operators large and small, providing easy customisation of software, GUI and physical design.
- Innbox Constructor is an easy-to-use web tool that lets operators customise Kontron’s CPE by themselves.
- Turnkey SW on Demand is a per-project endeavour allowing complex customisations on any CPE, performed by Iskratel’s R&D and support teams.
Both programs provide operators with CPE, tailored to their specific business and technical needs. Customised CPE allows instant, plug-and-play operation, provides the services immediately, and is accessible by operator’s management system the moment it is connected at customer premises. No further configuration is required neither by end users nor by operators, which dramatically reduces operators’ operating costs, the number of helpdesk calls and truck rolls.
Innbox Constructor
Kontron’s unique Innbox Constructor is a DIY portal that lets operators prepare their own distribution and specific configuration autonomously. The operators can modify and customise the default settings for plug-and-play operation, user rights and menu availability, GUI languages, and visuals such as colours and logo.
During the process, operators immediately see the results of modifications. After less than an hour, operators can easily clone the custom configuration to thousands of CPE devices per day.
Customer testimonials
“We had been continuously faced with the challenge of getting CPE tailored to our needs at a reasonable cost. With Innbox Constructor, we can now make the adaptations on our own, efficiently and cost-effectively. We trust that the devices we deliver to our customers will be operational and manageable from the first moment they are connected – at no additional cost for us.”
“Using this tool, we can respond or adapt to customer needs quickly. It gives us the flexibility of frequent adaptations. There is no training necessary to start using the tool, and at present, we are able to re-spin the distribution in as little as 15 minutes.”
Turnkey SW on Demand
Operators that require complex adaptations are served with Turnkey SWoD. Performed on a per-project basis, R&D services are provided following operators’ specific technical requirements.
Turnkey SWoD is applicable for either Iskratel’s Innbox CPE or 3rd-party CPE.
The project may include additional services, such as maintenance, support, SLA, testing, training, and integration.
Physical design can be modified as well, supporting operators’ efforts to provide consistent user experience, and to promote recognition of their brands among their customers.
Why Kontron?
Devotion, technical expertise and commitment to meeting the objectives, deadlines, and budgets
Proven at more than 50 operators
Decades of experience with CPE development
Control over complete source code
Fully controlled end-to-end product-lifecycle process
Proficiency with a multitude of chipsets, architectures, programming languages and protocols
